Privacy Policy
AI Technology Disclaimer
This service is powered by gpt-image-1 and other AI models. Charlie & Lola AI is an independent application that provides creative AI-powered image generation services. We are not affiliated with, endorsed by, or sponsored by the creators of the Charlie & Lola characters. All generated images are original AI-created artwork inspired by artistic styles.
Last updated: October 12, 2025
1. Introduction
Welcome to Charlie & Lola AI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI character generation service.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and authentication credentials when you create an account
- Photos: Images you upload to generate Charlie & Lola style characters
- Usage Data: Information about how you use our service, including generated images and preferences
- Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
3. How We Use Your Information
We use your information to:
- Generate AI-powered Charlie & Lola style characters from your photos
- Provide, maintain, and improve our services
- Process payments and manage your account
- Communicate with you about service updates and support requests
4. Photo Privacy & Storage
Your photos are handled with care:
- Photos are processed solely for generating your requested characters
- We do not use your photos to train AI models or for any other purpose without explicit consent
- You can request deletion of your uploaded photos and generated images at any time
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide analytics. You can control cookie preferences through your browser settings.
7. Third-Party Services
We use trusted third-party services:
- Supabase: Authentication and database services
- Stripe: Payment processing
- PostHog & Vercel Analytics: Usage analytics
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us through the support section in your dashboard.